Skip to Main Content
Your browser is out-of-date!

Update your browser to view this website correctly. Update your browser now

DUE TO COVID-19, WHITE GLOVE IN HOME DELIVERY SERVICES MAY BE UNAVAILABLE IN YOUR AREA. CALL FOR DETAILS.
  • Have a question or need some assistance?

    Email us at Info@grandfathertimeclocks.com

    OR

    Message us using the blue button below!

  • 0 • $0
Grandfather Time Clocks
HomeClearanceClocksCabinetsManufacturersManuals and WarrantiesBlogCustomer ServiceAbout UsContact Us
Delivery Policy | Grandfather Time Clocks
  • 0
  • Home
  • Clearance
  • Clocks
    • Mechanical Floor Clocks
    • Quartz Battery Powered Floor Clocks
    • Regulator Wall Clocks
    • Wall Clocks
    • Mantel Clocks
    • Cuckoo Clocks
    • Musical and Motion Clocks
    • Marine Clocks
    • Outdoor Clocks
    • Anniversary Collection
  • Cabinets
    • Curio Cabinets
    • Corner Curio Cabinets
    • Display Cabinets
  • Manufacturers
    • Hermle
    • Howard Miller
    • Infinity Instruments
    • Ridgeway
    • Rhythm: Small World
    • Weems and Plath
  • Manuals and Warranties
  • Blog
  • Customer Service
    • Price Match Guarantee
    • Ordering
    • Shipping
    • White Glove Delivery Service
    • Refunds and Returns
    • Financing
    • Terms of Service
    • Privacy Policy
  • About Us
    • About Grandfather Time Clocks
    • About Hermle
    • About Howard Miller
    • About Infinity Instruments
    • About Ridgeway
    • About Rhythm
    • About Weems and Plath
  • Contact Us

Delivery Policy

Typical Shipping and Delivery Times:

1-5 business days for the product to be shipped.

10-15 business days for the product to be delivered.

Delivery Options:

FREE STANDARD DELIVERY - Upon placement of the order, the product should ship out within 5 business days. Delivery will take place approximately 10 to 15 business days after the order has been received. Some products require a signature and some do not, it will depend on the price of the product. If the delivery driver does not feel comfortable leaving the package outside the home, they will keep it at a pickup location and leave you a note or attempt re-delivery at a later date.

FREE WHITE GLOVE IN HOUSE DELIVERY + INSTALLATION - If you order a floor clock and select this shipping option at checkout, the product will ship within 5 business days after you place the order. Our delivery men and/or women will then schedule a delivery time over the phone with you when the clock is close to your location; this will occur approximately 10-15 business days after you place the order. Once a time has been set, the delivery men and/or women will arrive to your location at the scheduled time and begin the installation. The technicians will; walk the clock into your home and to the room you would like it to be set up, they will then unpack and set up the clock, move it into your desired position, get it started up, and clean up all of the packaging for disposal. This truly is the full service package and all costs are included in the price of the clock.

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your payment method for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on back order or unavailable, we will void the pre-authorization and reach out to you via phone or e-mail. If your item(s) are available for immediate shipment (within five business days), we will process the charges and submit the order for delivery.

Order Shipment:

All products are shipped directly from the manufacturer. As a result, shipment times may vary. 

If your order is in stock and we process the charges to your payment method, it will ship within five business days from the date of your order.  We will send you a shipping notification within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive shipping information from us within six business days of your order, please follow up with us at Info@Grandfathertimeclocks.com or give us a call. 

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make a note of it on the document when signing for delivery.  If your item(s) do arrive damaged, please send photos to Info@Grandfathertimeclocks.com, and we will process a return/exchange/refund on your behalf. 

 

Invalid password
Enter

AS SEEN ON:

Cbs
Fox news
Nbc
Usa today
Digital journal
Judge.me Verified Reviews Badge
47
Verified Reviews
Collections & Blogs
Collections
  • Mechanical Floor Clocks
  • Quartz Battery Powered Floor Clocks
  • Curio and Display Cabinets
  • Grandfather Wall Clocks
  • Cuckoo Clocks
  • Marine Clocks
  • Outdoor Clocks
  • Table Clocks
  • Wall Clocks
  • Astrolabium's and Tellurium's
  • All Collections
Blogs
  • Choosing The Right Clock
  • Manufacturers
  • Technical Assistance for Hermle Clocks
  • Technical Assistance for Howard Miller Clocks and Cabinets
  • Technical Assistance for Infinity Instruments Clocks
  • Technical Assistance for Rhythm Clocks
  • Technical Assistance for Weems and Plath Clocks
Customer Service & Information
Customer Service
  • Price Match Guarantee
  • Financing
  • White Glove Delivery Service
  • Ordering
  • Shipping Policy
  • Terms of Service
  • Refund Policy
  • Privacy Policy
  • Security
Information
  • About Us
  • Contact Us
  • Manufacturers
  • FAQ
  • Search

Contact Information

Email: Info@grandfathertimeclocks.com

Connect with us on Social Media

Sign up for our email list or follow us on social media for special offers!

Grandfather Time Clocks © 2023

Powered by Shopify

  • American Express
  • Diners Club
  • Discover
  • Lay-Buy Powered By PayPal
  • Mastercard
  • PayPal
  • Visa
Click for the BBB Business Review of this Online Retailer in Owen Sound ON