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Good morning. I am looking at a clock online. The site says free shipping. What about returns? Is it also free returns?
Hello! As per our policies all products ship free. If the product arrives damaged or in poor condition, returns/exchanges are free of charge. If the clock arrives in good condition and you would like to return it or exchange it we would provide the return shipping labels, but upon receiving the clock back at our warehouse we would subtract the return shipping cost from your refund. If you would like to exchange the clock for a different one, you would have to pay the return shipping of the original product and the shipping of the new product.