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Why does my Ridgeway clock just stop working after I get the pendulum swinging
This is a common issue most Grandfather clock owners will eventually face in their clock's life. In most cases, a couple of steps can solve the issue for good but in rare cases, it is an indicator that something is damaged or needs cleaning.
1. Check to make sure the clock is level. if it is not level it can cause the pendulum to be on an angle and eventually stop swinging due to bad balance.
2. Are the hands-free? check to see that the clock's hands are not interfering with each other.
3. Is the pendulum obstructed? Is it slightly bumping the chime rods or anything else as it swings that may slow it down?
4. When it is working, listen to the beat. It should be an even tick-tock. If it sounds off, as in tick....tock-tick......tock, then it needs an adjustment.
How to adjust the pendulum:
A. Take off the pendulum
B. Gently move the pendulum leader (the part the pendulum hangs on) to the left or right and let it run. listen to the sound, if it is out of beat then gently move the lead to the left or the right, applying a very small amount of pressure against the resistance, then listen again. Continue making these small adjustments until the leader sounds even with a steady tick-tock sound.
If none of these options fixes the issue and it is an older clock (5 years +) look for a local clock technician that could perform cleaning on it.
If the clock was recently cleaned, it would be best for you to contact a technician to see if they can visit the home/office and check the clock for issues, they may be able to fix it on the spot or give you an indication of what you need to do to get it running again.
We hope this helps!